Frequently Asked Questions

Got a question? It may be somewhere here.

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Written By CreatorYo

Last updated 28 days ago

Question: I deleted my account, how can I get it back?
Answer: There is no way of recovering your account when you’ve deleted it, we state that “deleting your account is irreversible”.

Question: I forgot my password, what do I do?
Answer: To reset your password, simply clicking here and follow all the necessary instructions.

Question: How do I verify my email?
Answer: When you create an account, we would’ve sent you an email but if you’ve missed it or anything then you can reset it by clicking here and then press “Resend Email”.

Question: How do I get that green verification checkmark on my profile?
Answer: Unfortunately, we only handpick individuals who we think are authentic and other standards and this applies to blog verification as well.

Question: What do I do if my account is lost/stolen?
Answer: Contact us at help@creatoryogames.com and provide valid proof that you own the account for example, as soon as you created an account we would’ve sent you an email for you to verify your email.