Frequently Asked Qestions

If you can’t find what you’re looking for, please contact [email protected].

I deleted my account, how can I recover it?

There is no way of recovering your account when you’ve deleted it, we state that “Permanently delete your account and all associated data. This action cannot be undone”.

I forgot my password, what do I do?

To reset your password, simply clicking here and follow all the necessary instructions.

How do I verify my email?

When you create an account, we would’ve sent you an email but if you’ve missed it then to resend, please click here.

How do I get that blue checkmark on my profile?

We only handpick individuals at the moment who we think deserve the blue verification checkmark and who meet our requirements. Learn more

What do I do if my account is lost/stolen?

Contact us at [email protected] and provide valid proof to show that you are the account holder.

How do I block/unblock users on the platform?

Please refer to this help article here for instructions.

Why does the platform go down a lot?

As you may know or not know, we do face issues which is commonly caused by a 502 error meaning that the server received an invalid response. However, we plan to fix this potentially in the future when we can afford proper infrastructure to keep things working smoothly.