Diagnostics and system information
Check CYC Annotate, your system, and diagnostic logs.
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Check CYC Annotate, your system, and diagnostic logs.
Use these tools to investigate CYC Annotate issues. They report problems but do not fix them.
Go to Other Options → System Details.
This view shows the app version, operating system, hardware, and runtime information. Select the copy option to share these details with support.
Go to Other Options → Diagnostic Logs.
This opens the app log file. Some events may be missing if logging was disabled in Settings.
Go to Other Options → Run Diagnostics.
Start System Validation checks settings, whiteboards, install permissions, and basic system health.
Start Advanced Diagnostics also checks install integrity, GPU acceleration, and memory.
When diagnostics finish, select Export Report to save a PDF report. Select Rescan to run the checks again.
Diagnostics only identify issues. Use import, restore, or reset options when a corrective action is needed.
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